Privacy policy

PRIVACY POLICY

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION? Purchases: When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us, such as your name, billing/shipping address, and email address.

Browsing: When you browse our store, we automatically receive your computer’s Internet Protocol (IP) address. This provides us with information that helps us learn about your browser and operating system so we can improve your website experience.

Email Marketing: With your permission, we may send you emails about our store, new products, and other updates.

SECTION 2 - CONSENT

How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary purpose, such as marketing, we will either ask you directly for your express consent or provide you with an opportunity to say no.

How do I withdraw my consent? If you change your mind after opting in, you may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information at any time. You can do this by emailing us at support@herbalgoodnessco.com or by mailing us at:

Herbal Goodness 312 Eldorado Parkway, Ste 602 McKinney, Texas 75069

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored securely through Shopify’s data storage, databases, and the general Shopify application behind a firewall.

Payment Security: If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase. After that is complete, your purchase transaction information is securely deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council (a joint effort of brands like Visa, MasterCard, American Express, and Discover). These requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions. We recommend reviewing their privacy policies to understand how your personal information will be handled by these providers.

Please note that certain providers may be located in, or have facilities in, a different jurisdiction than either you or we are. If you elect to proceed with a transaction that involves the services of a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located (e.g., the United States Patriot Act).

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Mobile Information No-Sharing Clause: We value your privacy. We do not sell, trade, or otherwise transfer your personal information to third parties or affiliates for marketing purposes. This excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

By using our site, you also agree to our Messaging Terms of Service and Messaging Privacy Policy.

Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, it is encrypted using secure socket layer (SSL) technology and stored using AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we rigorously follow all PCI-DSS requirements and implement additional industry-standard controls.

 

SECTION 7 - COOKIES

We use cookies to improve your browsing experience. Below is a list of the cookies we use so you can choose whether you want to opt out:

  • _session_id: Unique token, sessional. Allows Shopify to store information about your session (referrer, landing page, etc.).

  • _shopify_visit: No data held. Persistent for 30 minutes from the last visit. Used by our website provider’s internal stats tracker to record the number of visits.

  • _shopify_uniq: No data held. Expires midnight (relative to the visitor) of the next day. Counts the number of visits to a store by a single customer.

  • cart: Unique token. Persistent for 2 weeks. Stores information about your cart's contents.

  • _secure_session_id: Unique token, sessional.

  • storefront_digest: Unique token, indefinite. If the shop has a password, this is used to determine if the current visitor has access.

     

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, please contact our Privacy Compliance Officer at support@herbalgoodnessco.com or by mail at:

Herbal Goodness [Re: Privacy Compliance Officer] 312 Eldorado Parkway, Ste 602 McKinney, TX 75069